Privacy policy


Privacy Policy

Effective Date: July 22, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

inboxer.online (we, "us", or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.


1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, physical address.

Payment Information: When you make a purchase or request a quote.

Customer Communication: Records of inquiries and service requests, appointment details and preferences, service history and feedback.


2. How We Use Your Information

We use collected data for:

Providing and improving our services.

Processing transactions and payments.

Communicating with you about your inquiries, appointments, and promotions.

Enhancing website functionality and user experience.

Ensuring security and fraud prevention.

Maintaining records of your communication preferences and consent.


3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and we comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests will be processed within 24 hours.

Message Frequency & Content: Message frequency varies based on your interactions with our business. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent.

Help & Support: Reply "HELP" for assistance or contact us at [Your Support Email Address]. Customer support is available during regular business hours.

Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use cases, including those that exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties.


4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers: Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling). SMS aggregators and providers assist for the purpose of delivering messages you've consented to receive.

Legal Compliance: If required by law, legal process, or to protect our rights.


5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest.

Secure access controls and authentication mechanisms.

Regular security assessments and updates.

Employee training on data protection.

Breach notification protocols in accordance with applicable laws.

Secure backup systems and disaster recovery procedures.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and user behavior.

Remember your preferences.

Improve website functionality and user experience.

Measure the effectiveness of our services.


7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing emails by clicking "unsubscribe" in our emails.

Opt-out of SMS messages by replying "STOP".

Request information on how we process your data.

Withdraw consent at any time for future communications.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by inboxer.online.


9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.


10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Phone: 321-406-5112 Email: [email protected] Website: inboxer.online


By using our website and services, you consent to this Privacy Policy.